PRICE
All prices shown are tax-inclusive and displayed in USD (United States Dollar).
SHIPPING
Shipments will be delivered using either DHL, GDex, or other similar courier services depending on locality.
We ship to selected countries:
Afghanistan, Albania, Algeria, Andorra*, Angola, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia*, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape, Chile, China, Colombia, Cuba, Curacao (Netherlands), Verde, Cayman Islands (UK), Central African Republic, Chad, Croatia, Comoros, Cook Islands, Costa Rica, Cote D’ivoire (Ivory Coast), Cuba, Curacao (Netherlands), Congo (Brazzaville), Congo (Kinshasa), Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Ecuador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guinea, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle Of Man (UK), Israel, Italy, Jamaica, Japan, Jersey ( France), Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Netherlands, Nepal, Nicaragua, Niger, Nigeria, New Zealand, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines*, Poland, Puerto Rico, Portugal, Qatar, Romania, Russia, Rwanda, Saint Kitts And Nevis, Saint Lucia, , Saint Vincent And The Grenadines, Samoa, San Marino, São Tomé And Príncipe, Gabon, Saudi Arabia, Scotland, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sudan, Suriname, Sri Lanka, Swaziland, Switzerland, Sweden, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad And Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom (UK), United States (US), United States (US) Virgin Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, *Vietnam, Yemen, Zambia And Zimbabwe.
* Available through exclusive distributors and/or authorized dealers.
For countries not listed here other than Vietnam, please contact us at [email protected]. Information on Swiss Revitalisation authorized dealers may be available in your local area.
Please note that orders placed after 5 p.m. or on the weekends (and Public Holidays) will be processed on the next working day.
You will receive another email once your order has been shipped.
International Shipping:
We estimate the delivery date to your country to be around 2 to 14 working days.
We will ship out the items you ordered from our nearest warehouse or from anywhere we deemed fit.
SHIPPING RATES
Shipping charges are automatically calculated via DHL real-time rates. The calculation is based on the weight, size and volume of the items as well as the shipping destination.
CANCELLATION
We DO NOT accept cancellation of orders once payment has been made. However, we do allow an exchange with products that have the same value as the purchased items.
The exchange request must be made within 1 day of payment via email: [email protected]. Any request at a later date will not be entertained.
RETURN/REFUND POLICY
No returns or refunds will be entertained.
PRODUCT REPLACEMENT POLICY
You are entitled to product replacements in the following circumstances:
Defective manufacturing
- This is applicable for defective goods due to the manufacturer’s error or incorrect product shipped only.
- To be eligible for a replacement, you must provide proof of your purchase and photo evidence in the event of a defective product.
- All products must be returned, unused, in their original packaging and with all the appropriate paperwork and accessories (where applicable).
Items lost during shipment
- For unreceived goods, you must contact us immediately if your orders have not arrived at the estimated time of delivery. Cases of unreceived goods will be subjected to our investigation.
Replacement will be of the same item only.
Send your details to: [email protected]
As a note, we engage the services of a trusted third-party vendor shipping to ensure all products are inspected and securely packaged before being shipped.
CUSTOM CLEARANCE
As the importer, you bear sole responsibility for the clearance of the goods and any issues that may arise from an inspection or hold. The consignee of the shipped items is taken as the importer in any case.